I will never buy anything from Burlington Coat Factory / Baby Depot ever again. That said, after all we’ve been through I don’t regret our decision to buy the baby furniture there. From the beginning they have had awful service, and on Saturday when we went to pick up the items that had arrived nothing had improved. It still takes them hours to provide any kind of service, and after we brought it home, we found they had given us some wrong pieces & claimed to have given us other parts that weren’t there. It was a long day & hours of working with less than competent people trying to get things worked out. It ended with Charlie talking with the district manager & finally getting some resolution. We got 10% off the entire order, plus 60% off an additional chest that we hadn’t planned on buying. Currently we have all the items except for the hutch - and it’s to be determined when that will arrive. Once we had it all in the room though - it was wonderful. We love everything about the furniture - the quality is superb with special dovetail jointing (instead of glue), the wood is sturdy and the tea stain is gorgeous. Even though we still have to have the walls fixed & painted, we went ahead & placed the furniture where it will eventually be. I started filling drawers & hanging clothes in the closset. In one day the room went from having nothing but piles of boxes, to looking like a nursery. We got the rocking chair my parents had when I was born & it fits perfectly in the corner next to the combo - dresser/changing table. We put the crib bedding on, and I got to unpack all the cloth diapers & put them away. I get a thrill everytime I walk by the room - it’s so amazing to think in 2 months there will be our little boy in there. I could just sit in the rocking chair for hours daydreaming!
